ER WAIT
iThe care team at the Emergency Room at Sovah Health are prepared to provide care during medical emergencies. Some conditions can be treated more quickly and at a lower cost at your doctor’s office or an urgent care facility. If you’re not sure whether your condition is an emergency, call 911 and be prepared to describe all of the symptoms and conditions you’ve observed.
If you think you or someone you know is having a heart attack or stroke, call 911 immediately. Do not drive to the hospital. By calling 911 at the first sign of symptoms, you buy yourself time. Plus, you give emergency medical personnel the opportunity to start care on-site and enroute to the hospital. Always call 911 if:
This list of emergency symptoms and conditions should be treated immediately in an emergency room.
For minor illnesses or injuries that require advanced care, or at times when primary care is not available, our community has several primary care offices available. Whether it’s a sore throat that won’t go away, a rising fever, a household cut, sprained ankle or for just about any minor after-hours illness or injury, urgent care locations are your best choice.
Urgent care centers treat injuries or illnesses requiring immediate care, but not serious enough to require an ER visit.
Urgent Care is NOT intended for:
| Visit your Primary Care Physician for: | Choose the Urgent Care Center for: | Dial 911 or go immediately to the Emergency Room for: |
| Check-ups | Minor cuts, burns & wounds | Chest pain |
| Immunizations | Minor eye injuries, infections or irritations | Severe shortness of breath |
| Annual exams | Severe cold & flu symptoms | Numbness in the face, arms or legs |
| Prenatal care | Sprains | Other symptoms that may indicate a heart attack or stroke |
| Earaches | Muscle aches & pains | Severe bleeding or bleeding that doesn't stop |
| Colds | Persistent fever | Automobile or industrial accident |
| Fevers | Allergies | Poisoning |
| Non-urgent healthcare needs | Severe earaches | Complicated fractures |
| Upset stomachs | Major injuries | |
| Other non-life threatening but urgent needs | Head injuries | |
| Suicide attempts or thoughts |
Primary Care is a patient's main source of regular medical care including health maintenance, counseling, health education, disease prevention, diagnosis and treatment of acute and chronic illness. Primary care is offered by physicians, pediatricians and nurses. If you need a primary care provider, call our physician referral line at 844.GO.SOVAH.